IWNAP FAQs and Policies

How to contact the organizer: admin@itwasneveraphasefest.com

How do I get to the festival?

It Was Never A Phase Festival will take place at:

Garden Amphitheater at 12762 Main St, Garden Grove, CA 92840

Flights

Garden Grove is located just a few miles from SNA (Orange County International Airport).

Public Transportation

The closest Bus Stop is Garden Grove - Main. Just one block up to the festival grounds. 

Rideshare, Taxis, + Limousines

Taxi, Limo, and rideshare drop off is located right at the entrance to the festival.

Parking

We encourage anyone who is planning to drink alcohol to use rideshare or get dropped off! If you are planning to drive, here is the information for parking.

No parking on site.

To find the closest public paid parking lots, use Google maps and search “Garden Grove Amphitheater parking”.

Parking is available on the street and south of Acacia Pkwy on either side of Main.

YES, the Festival is All Ages. If you are planning to drink alcohol you MUST have a valid photo ID. Pictures or copies of IDs will NOT be accepted. Children 5 and under accompanied by an adult are free to enter

What is the bag policy?

Guests and their belongings are subject to search upon entry. You can help keep the lines moving quickly by leaving large bags at home.

NO backpacks, purses or bags are allowed to be brought into the venue, EXCEPT for the following:

  • Small clutch purses and fanny packs that are 6" x 9" or smaller do not need to be clear, but can have no more than one pocket.

  • All other bags larger than 6" x 9" must be smaller than 12" x 6" x 12" and clear.

  • Hydration packs are allowed and do not need to be clear, but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir.

For the avoidance of doubt, larger iridescent, color-tinted, and opalescent bags are NOT allowed; they must be clear.


BANNED ITEMS

  • NO Aerosol Products/Aerosol Cans/Aerosol Sunblock

  • NO Air Horns or Noisemakers

  • NO Audio Recording Devices

  • NO AVPs or MODs or Liquid to Refill Cartridges

  • NO Bags That Don't Comply with Bag Policy

  • NO Bicycles, Skates, Scooters or Skateboards

  • NO Blankets (Small) & Beach Towels

  • NO Chairs or Coolers

  • NO Chains or Chain Wallets

  • NO Detachable Lens Cameras

  • NO Drones

  • NO Drugs or Drug Paraphernalia

  • NO Fireworks or Explosives

  • NO Flags

  • NO Flyers, Samples, Giveaways or Promotional Items

  • NO Glass or Metal Containers

  • NO Glow Sticks or LED Gloves

  • NO GoPros

  • NO Hammocks

  • NO Hula Hoops

  • NO Hoverboards or Segways

  • NO Instruments

  • NO Laser Pointers    

  • NO Mesh Bags

  • NO Metal, Steel or Aluminum water bottles

  • NO Misters

  • NO Outside Food or Beverages

  • NO Pepper Spray or Mace

  • NO Pets or Other Animals

  • NO Selfie Sticks or Tripods

  • NO Sharpies, Markers or Paint Pens

  • NO Stuffed Animals or Inflatables

  • NO Tarps, Tents, Canopies, Shade Structures of Any Kind

  • NO Totems

  • NO Umbrellas or Parasols

  • NO Unauthorized Vendors or Solicitors of Any Kind

  • NO Video Cameras

  • NO Wagons or Wagon Carts

  • NO Walkie Talkies    

  • NO Weapons of Any Kind

ALLOWED ITEMS

  • YES Baby Strollers    

  • YES Binoculars

  • YES Cameras (Non-Pro)

  • YES Chapstick and Lip Balm (Sealed/Unopened)

  • YES Cigarettes and Lighters (1 Pack of Cigarettes per Guest)

  • YES E-Cigs and Vape Pens

  • YES Ear Plugs

  • YES Eye Drops (Sealed/Unopened)

  • YES Feminine Hygiene Item (Sealed/Unopened)

  • YES Flip Cams

  • YES Personal-Sized Hand Sanitizer and Baby Wipes

  • YES Hats

  • YES Non-Aerosol Makeup

  • YES Medication

    • Prescription Medication and Dietary Restrictions
      Outside food and drink is not allowed inside the festival however, if a patron has special medical dietary restrictions, items will be allowed. It is recommended that patrons speak to the Security Manager and Medical Team members at the festival entry gate who can assist them.
      Patrons are allowed to bring medically necessary materials and medications into the festival if they meet these guidelines:

      1. Prescriptions are in their original container

      2. Only one type of medication is present, and the bottle contains only the appropriate amount of medication necessary while in attendance.

      3. Prescriptions are not expired

      4. The patron’s name is on the prescription bottle and is verified with an ID

    • Medications that require refrigeration can be brought to the medical tent for storage, after adhering to verification.

  • YES Mobile Phones and Chargers

  • YES Poncho & Rain Jackets

  • YES Service Animals

  • YES Sunblock (Non-Aerosol, Personal-Sized)

  • YES Sunglasses

  • YES Water Bottles (Empty, Plastic, Reusable, non-metal, 32 oz, 1 per guest)

*** “Comfort", “therapy” or “emotional support” animals do not meet the definition of a"Service Animal" and are not permitted entry to the Event; For the Avoidance of Doubt, NO other Animals are Permitted.

The safety of our fans and Event attendees is of paramount concern to the Event organizers. The Event organizers reserve the right to deny entry to any person or item the Event organizers and/or authorized security personnel deem(s) dangerous.

*SUBJECT TO CHANGE


Safety at It Was Never A Phase Festival

We want every fan to feel safe at the festival. Specific questions regarding safety, security, medical, and any others can be directed to admin@itwasneveraphasefest.com. If you have an immediate need while on-site seek out any festival staffer, police, fire, or security personnel.

Security Screening & Entry

For the safety of everyone entering the festival, all patrons are subject to a full and complete search prior to entry. By purchasing a ticket, you agree to submit to a full body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian. Persons that refuse to comply with the search policy will be refused entry into the event.

IF YOU SEE SOMETHING, SAY SOMETHING

Your safety is our #1 priority. Please help by reporting any suspicious activity to security, police, or any festival team member

What health & safety protocols will be implemented for the festival?

  • The safety of fans, artists and staff is thoroughly planned for among event organizers and in coordination with local authorities.

  • We will follow all guidelines as set forth by the city of Huntington Beach and the State of California at the time of the festival.

  • If you have questions about vaccines or want to get a vaccine, please visit Vaccines.gov to find the nearest vaccine provider near you.

How can I ask an accessibility or ADA question?

For any questions on our access and ADA programs, please email admin@itwasneveraphasefest.com